We make all our bookings under Eagle Eye Treks and Expedition P. LTD. The registered company number is 163867/64/65. Our office is located at Thamel, Kathmandu, Nepal.
A Booking Form should be filled and sent to the Company along with deposits and the premium for your insurance (where necessary) to book a package.
Before confirming booking via email and by our representative from eagle eye treks and expedition , we strongly recommend to read following terms and conditions carefully.
Booking deposit can be made by bank transfer , by Credit Card (Visa or MasterCard) or Paypal. Please follow the information provided on Payment Mode.
PAYMENT POLICY
All quoted price is in USD ($). Payment can be made in Nepali rupees at the current published rate against the USD and can also make in US$ cash or Travellers cheque . In the case of Visa Card, Master Cards, Paypal there will be 4% surcharge. 25 % of the trip cost is required to pay at the time of booking no later than 7 days before departure date. Full payment is required 1 days prior to the departure.
CANCELLATION POLICIES
Cancellation by Client
Any cancellation by a Client must be made in writing and acknowledged by the Company. The date on which the request to cancel is received by the Company or its Agents will determine the cancellation charge applicable.
If you would like to cancel the trip once you confirmed you will loss the 100% of deposit. After you will start the trip if you would like to cancel with any reason you will loss full trip amount. We don’t have any policy to refund after you started the trip.
The Client is strongly advised to take out cancellation insurance at the time of making the booking.
Cancellation by Agent
Eagle Eye Treks and Expedition reserve all the right to cancel any trip without prior notice for any reasons deemed appropriate by them. In such a case client will receive a full refund in local currency at the current rate against the currency client paid.
Trip Alteration or Termination by Reasons beyond Control
During a trip in progress, I understood that my itineraries may be affected by reasons beyond the control of Eagle Eye Treks and Expedition, in such event; I accept that Eagle Eye Treks and Expedition has the right to alter my itineraries or cut short my trip for the purpose of my own safety at Eagle Eye treks and Expedition Treks full discretion. In such event, I shall not hold Eagle Eye Treks and Expedition liable in any way to refund any money.
PERSONNEL AFFIRMATION AND AGENT’S RISK DISCLOSURE
I am aware that the mountain trek or expedition, jungle tour, traveling in mountain terrain, on rivers and in forests, whitewater rafting, traveling by aircraft, car, coach, jeep, boat, canoe, raft, elephant, or any other means of transport or any other portion of the journey or vacation under the aforementioned arrangements contains following, but not limited to risks of accident or illness caused by or resulting in the following:
-Accidents or illness in remote regions with little or no medical facilities and/ or without means of speedy communication and/ or evacuation;
-Illness caused by Client’s inherent health condition or natural illness;
-Accidents caused by the forces of nature
-Accidents caused by my own ignorance
-Accidents caused by reasons beyond control of Eagle Eye Treks and Expedition.
INSURANCE
Eagle Eye Treks and Expedition does not include personal insurance in the quoted prices. To ensure the safety all our clients are requested to bring travel insurance policy along with. We recommend you to take “Trip cancellations and medical insurance policy”. Such medical policies should cover transportation costs in the event of helicopter or surface evacuation. Medical coverage is especially mandatory for those who are trekking in high altitudes.
Updating of Terms & Conditions:
The Company reserves the right to update and amend these terms and conditions at anytime. It is the responsibility of the Client to keep updated with any changes. The current version of terms and conditions will always be found on the website http://www.eagleeyetrek.com/company/terms-and-condition.html